You can open branches in other places in the Yangtze River Delta “without leaving Shanghai”; you can get zero materials for providing provident fund for buying a house in another place… As the integration of the Yangtze River Delta deepens, the “shelf” of cross-provincial matters in the region is constantly being updated. . Up to now, the Yangtze River Delta government service “one-stop service” has opened 173 inter-provincial service applications, and more than 7 million items have been processed online. The “same-city effect” has become increasingly prominent.
“Pull down the interface” and “click on business establishment matters”…Shanghai’s Nanjing Road Pedestrian Street is a land of high value. The Huangpu District Government Service Center located here has a Yangtze River Delta business service area. Here, two specialists are connecting with a company in Gusu District, Suzhou City, to help it handle related business through the “remote virtual window” mode.
“Relying on the ‘one-stop service’ in the Yangtze River Delta, our place has a small space but a lot of energy. For example, chain companies headquartered in Shanghai can open stores in the Yangtze River Delta without leaving Shanghai. Companies from other places can also connect to the Yangtze River Delta.” We handle Shanghai-related business online.” Xu Zhe, director of the Huangpu District Government Service Center, said that this center is positioned as a “one-stop service” offline experience “flagship store”. By setting up cross-provincial specialists and integrating service networks, it has gradually formed a cross-provincial network. The Provincial Assistant Office Alliance and the cross-provincial “chain store” of government services.
Tim (Shanghai) Catering Management Co., Ltd. is deeply touched by the convenience of “one-stop service” in the Yangtze River Delta. The relevant person in charge of the company said that after opening its first store in China in Shanghai in 2019, the company’s brand Tims Tianhao Coffee has now opened more than 900 stores across the country. Among them, stores in many areas of the Yangtze River Delta have only been opened through The “screen-to-screen” government affairs windows of the two places got things done under the “hand-by-hand” remote guidance of local staff.
The convenience at your fingertips is backed by a series of standard systems. The Yangtze River Delta’s “one-stop service” fully relies on the basic support capabilities of the national government service platform to build a data sharing and exchange platform in the Yangtze River Delta, providing unified online column entrances and offline window services to the corporate public, and realizing online cross-regional services “one-site certification, “All services can be handled online”, and “receipt and reception can be separated and handled in different places” offline.
The widespread application of electronic licenses is the result of the docking of standard systems. Including ID cards, driver’s licenses, etc., there are currently 40 types of electronic licenses that are mutually recognized in the Yangtze River Delta. In some government service hall services, traffic on-site law enforcement and other scenarios, people can show their electronic licenses through the four government service apps without paying. Physical license. On this basis, the Shanghai Big Data Center, together with the data authorities of Jiangsu, Zhejiang and Anhui Province, compiled the “Application Specifications for Sharing Electronic Certificates and Licenses” to accelerate the realization of “more data travel and less travel for the masses”.
The “one-stop service” in the Yangtze River Delta brings not only efficiency and convenience, but also service warmth. Student financial aid is a popular project. For a long time, student financial aid work has been characterized by insufficient data sharing across provinces and inconsistent data standards. Applicants need to submit identification materials offline. Grassroots schools have a greater review burden. “Fear of trouble” and “concerns about privacy” have led some students to give up applying for financial aid.
Aiming at these difficulties and pain points, the education departments of three provinces and one city in the Yangtze River Delta have joined forces with the big data department to set up a special work class to integrate public data resources such as education, public security, civil affairs, and the Disabled Persons’ Federation of various provinces and cities to achieve accurate recruitment under the background of data information comparison. During the entire process, students themselves do not participate in the application, and the application information is not disclosed, striving to achieve “no sense of funding, but sense of service.” Statistics show that relying on the Yangtze River Delta’s “one-stop service”, three provinces and one city have screened out more than 1.6 million data on students studying abroad from kindergarten to high school.
Reform can only be carried out, not completed. Closely following the two keywords of “integration” and “high quality”, the Yangtze River Delta “one-stop service” will also increase the innovation of regional government service integration systems and mechanisms, adhere to the needs of enterprises and the public as the guide, and be driven by technological innovation , supported by data sharing, continue to promote “code-based services” such as “one code access”, “one code travel”, “one code all-in-one”, as well as innovative applications such as “remote virtual window” and “enjoy without application” to provide enterprises with The masses create a better life.
(Editors: Huang Zhuyan, Zhang Xin)
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